Returns and Refunds
No Refunds after 7 Days. Exchange or Store Credit up to 30 Days. 10% Restocking fee charged on all returns. Clearance items are final sale.
Please package and return your items to:
The Sports Exchange
2151 Burrard St.
Vancouver, B.C.
V6J 3H7
Shipping
Please contact us for a shipping quote if you fall under one of the following categories:
1. Outside of the continental US
2. Yukon, Nunavut or NWT.
3. Any other international customer.
Insurance is included in the shipping charges.
We use Canada Post for many residents of Canada that are located east of Ontario or in rural areas as their rates are more competative.
Wherever possible we use UPS ground(5-7 business day service) to ship. This will allow us to provide you with a tracking number, which we will email you after the item has been shipped.
Please email us for a shipping quote.
We charge 5% GST for Residents of YK,NWT,NV,AB,SK,MB,QC,PEI
We charge 5% GST and 7% PST to all BC residents
We charge 13% HST to ON,NB,NF residents and 15% HST to NS residents
We do not charge any sales taxes for customers outside of Canada.